I‘m sorry to see your evaluation. No matter what happens, I believe you must unhappy.I am Tomcook, the Sales Director of Yuwoxin,my WhatsApp is+8613266909079,Any questions about the product，please feel free to contact me and We care about every consumer’s feelings！ I want to explain to you about the mini handheld fan: ①This product is a super mini product, so its battery capacity is not too large. I believe you already know this. ②Because the product arrived in Africa by sea, it took a long time. The battery's charge has declined. So I recommend you to charge it before using it. ③If you want to buy a large fan, please feel free to contact us and we will give you a good price. Yuwoxin has helped thousands of consumer achieve their business,I believe we can also help you